FAQs & Policies

FAQ

All items are available to ship internationally, if you are having trouble placing your order or if you’d like me to recheck your shipping cost(its computed by shopify but sometimes there can be errors) please send me an email - hello@letsmakearuckus.com

I do take on custom orders when my schedule allows, please email me if you are interested. Please include an idea of what you want, budget, and timeline to - hello@letsmakearuckus.com

At this time I do not offer kits or tutorials. 

Items that are ready to ship will ship in 1-3 days, but usually within a few hours. Most items will ship first class USPS which usually takes 2-3 days to be delivered within the continental US(this is not a guarantee). If you need to make a change to your order after placing it please contact me as quickly as possible

Any item that is not ready to ship will have a shipping estimate in the description and will say "Made to order".

RETURNS AND EXCHANGES

I don't accept returns, exchanges, or cancellations.

I ship items really quickly usually so there often isn't time to cancel. I pack my items very carefully and I have yet to have an item to arrive damaged. Please read over the item description carefully before purchase.
If there is an error or you are unhappy please contact me with your order number and we will work together to right the situation. 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.